Case Manager

Addison, Texas 75001

Full-Time | 8-hour Shift

Godsey Martin, P.C. is in search of individuals with a client first mentality, a collaborative teamwork spirit, a hunger for excellence, and a diligent work ethic in the role of Case Manager. This individual has extreme passion to be OF SERVICE to clients of the firm. The ideal candidate will have a “can do” and empathetic personality as to successfully achieve the required responsibilities of a Case Manager.

  • Successfully complete all initial calls within 24 hours of an assigned case
  • Successfully complete bi-weekly communications with clients providing status updates and addressing concerns/issues
  • Establish liability within 10 days of case assignment
  • Send out Letters of Protection and Letters of Representation within 48 hours of assigned cases
  • Set up claims and liens in a timely fashion
  • Educate clients on process, expectations, and timelines appropriately
  • Properly build value in the case damage model proactively and timely

To be considered for this role, a candidate MUST:

  • Have proven customer service experience/skillsets
  • Have exceptional written & verbal communication skills
  • Possess the ability to work in a fast paced, high volume work environment
  • Experience as a Case Manager in a PI firm is a plus
  • Be teachable
  • Have exceptional time management skills
  • Previous Neos Case Management Software experience is a plus
  • Bilingual is a plus
Locations: Addison

Apply for this position

Allowed Type(s): .pdf, .doc, .docx